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• Rescheduling/Cancellations: At Second Nature Esthetics, we require a 24 hour notice by, call or text only, to cancel or reschedule an appointment.  If an appointment is rescheduled after 24 hours a 50% charge may be applied.

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• No-Show: If you decide to cancel or miss your appointment without notice, you will be charged 100% of the deposit.  If you are more than 15 minutes late to your appointment, we will try our best to accommodate you.  However, we may cancel your appointment and you will need to reschedule and you will be charged an additional deposit.

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• To avoid any loss in deposit, call us if you are going to be more than 5 minutes late so we may be aware and make efforts to adjust accordingly.  Although, we may need to reschedule.

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• At Second Nature Esthetics, we pride ourselves in focusing and dedicating as much time to each client.  Rescheduling and adjusting times on short notices may be difficult.